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FAQ’s

FAQ's
To book an experience at our studio, you can use our online booking system. Simply choose the location and type of experience you’d like to book, such as pottery painting – daytime , boozy or late night pottery, and follow the prompts to complete your booking. In most cases, a small deposit will be required to secure your booking, for BYOB sessions, we request £5 studio fee non refundable but for throwing, parties, and evening classes, the full payment will usually be required.

Pottery painting is where you choose a bisque and paint it. After that, we glaze it and finish it off in our kiln. Then it’s yours to keep! Just to make sure we’re on the same page, you won’t be getting behind the pottery wheel during your visit – the bisque is already made. You’re in charge of the painting!

We ask you to ‘pay for what you paint’. This means you’ll pay for whichever bisque you choose from our selection of more than 300. All prices included paints, firing and VAT.

London Prices start at £17 and adults start at £20.
Woburn Sands Prieces start at £15 for children and adults start at £18.
 
Checkout our latest catalog here

You can pay for your booking over the phone or online. If you add extras on the day, we take cash or card in store.

We’re thrilled to announce that all Social Pottery studios are wheelchair-accessible and designed for everyone’s comfort and enjoyment. Studio 136 also features an adapted toilet to accommodate any special needs.

If you have specific accessibility concerns, feel free to reach out to us beforehand.

Your furry friends are more than welcome at our SocialPottery studios. We pride ourselves on being a pet-friendly space, so you can bring your pets along for a creative day out.

If you have any questions about our pet policy, feel free to get in touch.

Click here to discover the guide how to redeem your giftcard 
To book an experience at our studio, you can use our online booking system. Simply choose the location and type of experience you’d like to book, such as pottery painting – daytime , boozy or late night pottery, and follow the prompts to complete your booking. In most cases, a small deposit will be required to secure your booking, for BYOB sessions, we request £5 studio fee non refundable but for throwing, parties, and evening classes, the full payment will usually be required.
  1. During daytime hours, there are no age restrictions, but children must be accompanied by an adult.
  2. At Social Pottery, our night classes are for adults and maintain an adult atmosphere where alcohol is consumed. As a result, guests must be 12 or older to attend. Guests aged 13 to 17 may attend with a guardian, and those 18 or older are welcome to join. All participants must be registered for the event.  
For bookings made through Eventbrite, please use the platform to request a refund. The deposit is fully refundable if the cancellation request is made 7 days prior to the event.
 
Please note that cancellations will not be accepted within 6 days of the event. However, you may reschedule your session if the request is processed 72 hours before the scheduled session.

Yes, as long as you’re a group of 10 or more. This costs a little extra, so email us and we’ll work out the details. You might also like to check out our virtual options.

Absolutely! Drop us a line at [email protected] and we’ll see what we can do for you.

Your pottery will be ready 14 days after your painting session, and you will have 30 additional days to pick it up. No email or call reminders will be sent. If you need more time to collect your pottery, please contact [email protected]. Any uncollected pottery will be donated to a local charity. 

This hardly ever happens, but should you get unlucky, we’ll offer you a full refund or voucher for your next visit.
 
  1. Please check individual event for food/alcohol details. Guests are expected to drink responsibly.
  2. Guests must be at least 18 to consume alcohol at our event(s). We reserve the right to request ID from any guest drinking alcohol.
  3. Max 750ML per two people 

As long as you’ve booked onto a boozy pottery session and you’re over 18. BYOB means bring your own booze and we’re happy for you bring nibbles too. We’re here to help you relax and have fun, but please remember we’ve a mix of parties, families and creatives who come to unwind at the studio – so we ask you not to get too wild!

You can do so online using the link you received on your confirmation email. Or contact us to reschedule at least 3 days (72 hours) before the purchased event(s). *Applicable for Pottery Painting events only, corporate and private events rules are listed separately (please refer point no.2 below)
A 50% deposit booking fee and must be received 15 days before your Corporate and/or Private Event(s). Booking fee is strictly non-refundable, however rescheduling event is allowed within 3 months from the date of booking fee received.
 
To reschedule the booked Corporate and/or Private event, we respectfully request at least 1 week (7 days) notice for rescheduling of appointments.
 
In the event of rescheduling, please email your cancellation request to [email protected].

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© 2023 Social Pottery Painting Ltd. (Company no. 10950533) VAT Registration no: GB 379802847
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